News

Penfold News – June 2017

Keep up to date with all the latest at Penfold Motors. View the June 2017 edition of Penfold News here. PDF 4mb.

June 14th, 2017 at 10:37am

Doncaster Volkswagen Tyre Centre

Did you know: the Doncaster Volkswagen Tyre Centre offers tyres, batteries, brake pads, and wipers for all vehicles – not…

January 4th, 2017 at 4:45pm

Penfold News – December 2016

Keep up to date with what’s been happening at Penfold Motors. View the December 2016 edition of Penfold News here….

January 3rd, 2017 at 1:10pm

The New Volkswagen Tiguan – coming soon

Did you know: the name “Tiguan” is an amalgamation of “tiger” and “iguana”. However, unlike others such as Hiddleswift, Tomkat, Chavril…

September 14th, 2016 at 9:31am

DISCLAIMER

Penfold Motors Burwood Pty Ltd ACN 005 667 461 - LMCT 444 is licensed in Victoria, Australia

1: NEW VEHICLES

Prices quoted are RRP (Recommended Retail Price) which includes GST and LCT (where applicable,' Dealer Delivery and Statutory Government Charges applicable to vehicles sold and registered in Victoria unless otherwise shown

2: Used Cars

While every effort is made to ensure the accuracy of the information provided in this site, neither Penfolds Motors Pty Ltd nor Carsales Pty Ltd make any representation or warranty of any kind as to the accuracy or completeness of the information contained herein. Price and availability information is subject to change without notice.

Prices quoted include GST Government Stamp Duty (Fee of 4%) or Transfer Fee (Fee of $50),or any other Statutory Government Charges. Check with Penfolds for availability and the current status of all listed vehicles. Photographs may not reflect actual vehicle colours, accessories or option packages.

3: Finance (Budget Planner)

This budget planner is provided for information purposes only and you should not rely on the accuracy of the calculations in making any finance decisions. For further information and assistance contact the finance staff at Penfolds.

4: Finance (New Cars)

Prices quoted are RRP (Recommended Retail Price) which includes GST and LCT (where applicable) but excludes Dealer Delivery Charges ($1695) and Statutory Government Charges applicable to vehicles sold and registered within Victoria or otherwise shown.

5: Vehicle Representation (Photographs and Illustrations)

With the vehicles displayed we have attempted to present the current information of the vehicles and models depending on any updates not issued from the factories. Photographs and Illustrations are represented only and may not reflect actual vehicle colors, accessories or option packages.

Penfold Motors have endeavoured to make every effort at all times to provide the most current and up to date information advertised but should there be any issues, please contact our Customer Relations of Penfold Motors on 03 9268 1333 or email customercare@penfold.com.au

All errors and omissions excepted.

PENFOLD MOTORS PRIVACY POLICY

  1. Penfold Motors is an organisation that is bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth). A copy of the Australian Privacy Principles is available for your perusal at our premises or you may obtain a copy from the Office of the Australian Information Commissioner at http://www.oaic.gov.au.
  2. Penfold Motors collects and holds the following types of personal information:

    • names and addresses of customers;
    • email addresses;
    • dates of birth;
    • telephone and mobile numbers;
    • drivers licence details;
    • bank account details;
    • photographs, videos.
  3. Penfold Motors collects personal information...

    • directly from individuals or from list purchases;
    • publicly available sources of information;
    • competitions;
    • referrals from individuals or other entities.
  4. Personal information held by Penfold Motors is stored onsite on the company’s own servers, with a third party data storage provider, or is combined or linked to other information held about an individual.

  5. Your peronsal information may be used or disclosed in order to

    • verify your identity;
    • provide our services;
    • administer and manage our services including charging, billing and collecting debts;
    • marketing our products and services;
    • provide information to our finance and insurance providers;
    • provide you with warranty information.
  6. Occasionally, Penfold Motors contracts out services to a third party that carries out work that cannot be performed by Penfold Motors at our premises. Personal information that might be given to these companies includes names and contact details for the purpose of mailing services, billing and debt recovery, market research etc.

  7. Penfold Motors may disclose your personal information to some overseas recipients such as vehicle manufacturers. Personal information that might be given to such companies include names and contact details and bank account details.

  8. You have a right to access personal information held about you subject to some exceptions allowed by law. If you would like to access the personal information that Penfold Motors holds about you, please contact the person whose details are shown below.

  9. Penfold Motors takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up to date. To let us know if there are any errors in your personal information or if you need to update personal information such as your contact details please contact the person whose details are shown below.

  10. If you would like to make a complaint about a breach of the Australian Privacy Principles, you should first contact the person whose contact details are provided below. You may be asked to put your complaint in writing and your complaint will be dealt with within 30 days. If you have any concerns about the way your complaint is being handled, you may contact the Office of the Australian Information Commissioner at http://www.oaic.gov.au/about-us/contact-us-page by email at enquiries@oaic.gov.au or telephone on 1300 363 992.

  11. If you would like further information about the way Penfold Motors manages personal information, access the personal information that Penfold Motors holds about you, or if you need to update personal information such as your contact details then please contact:

    Eva Di Medio
    Marketing Manager
    130 Burwood Hwy Burwood
    Vic, 3125, Australia
    evad@penfold.com.au
    (03) 9268 1555

TERMS AND CONDITIONS OF DELIVERY OF GOODS PAID FOR VIA THE INTERNET

The purchaser acknowledges that the goods hereby paid for by the purchaser via the internet and (where applicable) delivered to the purchaser by Penfold Motors Burwood Pty Ltd (A.C.N. 005 667 461) (LMCT444) of 142 Burwood Highway, Burwood, Victoria, 3125, Australia (“Penfold”) are subject to the terms and conditions hereinafter contained and that, in engaging Penfold to provide the goods paid for via the internet, the purchaser is representing to Penfold that it has read and understands these terms and conditions and agrees to be bound by them.

Online payment via the internet cannot be used by a purchaser in order to pay the settlement sum for the purchase of a motor vehicle (online payments may only be used for payment of agreed deposit amounts).

1: TITLE

Property in any article sold by Penfold shall not pass from Penfold to the purchaser until the purchaser has paid for the article in full.

The risk of loss or damage to the article shall be entirely at the risk of the purchaser from the time that the goods leave Penfold’s premises or control.

2: RETURNS POLICY

WHERE INVOICES ARE CLEARLY STAMPED (“SPECIAL ORDER THESE PARTS ARE NON-RETURNABLE”) NO REFUND WILL BE ALLOWED.

Goods approved for refund at the discretion of Penfold must be returned to Penfold in the original, undamaged & unmarked packaging (i.e. no pencil or Texta markings). The relevant invoice number must be supplied to Penfold before any refund will be considered.

Goods made to order will not be refunded under any circumstances.

The purchaser shall bear the sole responsibility for all delivery and freight charges incurred and such delivery and freight charges are to be pre-paid by the purchaser to the supplier’s warehouse.

Penfold shall only accept goods returned for refund where those goods are returned within fourteen (14) days from the original invoice date. Such goods returned and accepted for refund by Penfold shall be subject to a ten per cent (10%) handling fee.

At the expiration of fourteen (14) days from the original invoice date, no goods shall be accepted for return for refund.

A refund will not be provided for goods valued at under $10.00. In addition, no refund will be provided for electrical goods or goods that have been purchased from interstate or specially procured.

No refund will be given by Penfold unless the purchaser produces to Penfold the invoice issued by Penfold in respect of the goods in question.

3: CLAIMS

No claims for shortage or damaged items will be recognised unless the purchaser notifies Penfold immediately upon receipt of goods. If the purchaser does not so notify Penfold, then the goods delivered shall be deemed to have been supplied and accepted in accordance with the appropriate invoice and delivery docket.

4: FITMENT OF PARTS

No responsibility whatsoever is accepted by Penfold for the fitment of incorrect parts. The onus is clearly with the fitter to ensure the parts supplied are correct for the particular job. Any damage to parts or consequential damage or cost resulting from the fitment or painting of the correct parts shall be the sole responsibility of the fitter, and are not eligible for return for refund.

5: WARRANTY

All warranty claims are subject to Penfold’s supplier’s conditions. Non genuine parts are identified by the prefix NG. These parts are not covered by vehicle manufacturer's parts and accessory warranties and may affect the warranty provided by the vehicle manufacturer for your vehicle.

6: LIABILITY

Except as required by statute, Penfold shall be under no liability to the purchaser for any loss, including (but not limited to) loss of profits and consequential loss or for damage to persons or property caused by any act or omission, including (but not limited to) negligent acts or omissions of Penfold or Penfold’s employees or agents.

Except as required by statute, all express and implied conditions and warranties in relation to the goods are hereby excluded.

Penfold shall not be responsible for any loss the purchaser incurs as a consequence of delay in delivery of Penfold’s goods. The purchaser agrees not to make any claim against Penfold for loss or damage or costs of any nature whatsoever arising from Penfold’s failure to supply goods by any estimated delivery date.

7: DELIVERY POLICY

The purchaser is responsible for the proper storage, handling and transportation of goods and undertakes to do all that is necessary to ensure that the goods are stored, handled and transported in accordance with any specification, Australia design rules, legislative or other applicable standard that may be issued from time to time and that the goods will be properly stored, handled and transported without risk to safety, health or the environment and according to law.

8: THESE TERMS AND CONDITIONS OF TRADE PREVAIL

These terms and conditions apply to every on-line payment contract between Penfold and the purchaser, and or any other terms whether oral or in writing which may deviate from or are inconsistent with these terms and conditions are expressly excluded, obviated and rejected by Penfold. This exclusion and rejection includes any statement by the purchaser that the purchaser's terms and conditions shall prevail notwithstanding and stipulation by the purchaser regarding the manner of declaring such rejection.

9: VARIATION

These terms and conditions of trade may be varied or updated from time to time by Penfold.

10: FORCE MAJEURE

If delivery is prevented or delayed, in part or all, by reason of act of God, or the consequence thereof including, but not limited to fire, flood, typhoon, earthquakes or by reason of riots, wars, hostilities, government restrictions, trade embargoes, strikes, lockouts, labour disputes, boycotting of goods, ship storage, manufacturer's bankruptcy, delays of damage in transportation or other causes beyond Penfold’s control, Penfold may, at its option, perform the contract or the unfulfilled portion thereof within a reasonable time from the removal of the cause presenting or delaying performance or rescind unconditionally and without liability, that contract or the unfulfilled portion thereof.

PLEASE NOTE

It is the purchaser’s responsibility to carefully check the goods supplied against the purchaser’s order. The purchaser is responsible for all goods supplied on order or by any person/agent in their employ.

PENFOLD MOTORS BURWOOD PTY LTD (A.C.N. 005 667 461) (LMCT444) 
REGISTERED OFFICE 142 Burwood Highway Burwood Melbourne Victoria 3125 Australia